Answers to your most common questions

Send the models, quantities, destination and preferred delivery date. If a model has not been selected, specify the equipment, load and required runtime. Pricing, availability, minimum order quantity and lead time are confirmed in a quotation.

Confirm exact models and specifications, and request datasheets, warranty terms, required documentation and lead times. If procurement requires an authorised supplier or direct manufacturer supply, request supporting confirmation for the particular brand before signing a contract.

This depends on the exact UPS model, original battery specifications and system documentation. Required details include string voltage, battery count, dimensions, terminals, charging mode and runtime. The UPS brand and battery capacity alone do not establish compatibility.